Salesforce Certified Nonprofit Cloud Consultant

What happens to the date and time of a Shift when a user saves it, regarding time zones?

1. It is saved based on the Job’s Time Zone

2. It is saved as UTC time

3. It reflects the user's local time

4. It adjusts based on daylight saving time

The correct answer is: It is saved as UTC time

When a Shift is saved, it is saved as UTC time. This means that regardless of the user's local time zone or the Job's time zone, the date and time are standardized to the Coordinated Universal Time (UTC) format. This approach is crucial in ensuring that time data is consistent and avoids confusion that may arise from time zone differences and daylight saving changes. Saving time in UTC allows organizations to effectively manage shifts across different geographical locations without encountering discrepancies that could occur if the time were saved based on local time or specific time zones. This also means that when the time is retrieved or displayed, it can be converted to the appropriate local time zone as needed, ensuring each user sees the correct shift time relevant to their own location. In addition, this method of storing time helps in scenarios where shifts span across time zone boundaries, especially for nonprofits with operations in multiple regions. Keeping everything in UTC simplifies the process of scheduling and reporting. While options about saving based on a Job's Time Zone or reflecting the user's local time may seem plausible, they do not provide the standardized approach necessary for consistent time management across diverse operations. Adjusting for daylight saving time is a consideration for display purposes rather than for how the time is stored.